Informative Research
All Systems Operational

About This Site

This page provides real-time updates on the operational status of Informative Research technology services, including scheduled maintenance and any service disruptions. We are committed to transparency and keeping our users informed with timely notifications and detailed reports on system performance, outages, and maintenance activities.

In the event of an outage, we log incidents within 15 minutes of detection. Partial outages are classified as minor incidents, while full loss of connectivity or complete system downtime are considered major incidents.

Please note that Informative Research conducts routine system maintenance every Sunday from 1 AM ET to 7 AM ET.

Color Key:

Green used when there are no issues
Yellow used when there is degraded service
Orange used when there are minor outages
Red used when there are major outages
Blue used when there are components under maintenance.

IR Credit Platform Operational
90 days ago
99.97 % uptime
Today
Credit Reports Operational
90 days ago
99.99 % uptime
Today
Experian Data Connection ? Operational
90 days ago
100.0 % uptime
Today
TransUnion Data Connection ? Operational
90 days ago
99.98 % uptime
Today
Equifax Data Connection ? Operational
90 days ago
100.0 % uptime
Today
Credit Monitoring Operational
90 days ago
100.0 % uptime
Today
Experian ? Operational
90 days ago
100.0 % uptime
Today
TransUnion ? Operational
90 days ago
100.0 % uptime
Today
Equifax ? Operational
90 days ago
100.0 % uptime
Today
Verification of Income and Employment Operational
90 days ago
100.0 % uptime
Today
AccountChek Verification of Assets Operational
90 days ago
100.0 % uptime
Today
AccountChek VOIE Operational
90 days ago
100.0 % uptime
Today
Experian Verify ? Operational
90 days ago
100.0 % uptime
Today
Income Tax Verification ? Operational
90 days ago
100.0 % uptime
Today
The Work Number Instant VOE/I ? Operational
90 days ago
100.0 % uptime
Today
The Work Number Manual VOE/I ? Operational
90 days ago
100.0 % uptime
Today
Veri-Tax ? Operational
90 days ago
100.0 % uptime
Today
AccountChek Operational
90 days ago
99.98 % uptime
Today
Verifier Dashboard - Login Operational
90 days ago
100.0 % uptime
Today
Verifier Dashboard - Order Creation Operational
90 days ago
100.0 % uptime
Today
Verifier Dashboard - Order Search Operational
90 days ago
100.0 % uptime
Today
Borrower Portal - Login Operational
90 days ago
100.0 % uptime
Today
Borrower Portal - Financial Institution Account Linking ? Operational
90 days ago
99.89 % uptime
Today
Borrower Portal- Payroll Account Linking Operational
90 days ago
100.0 % uptime
Today
Report Generator Operational
90 days ago
99.96 % uptime
Today
Customer Testing Environment (CTE) - Verifier Dashboard Operational
90 days ago
100.0 % uptime
Today
Customer Testing Environment (CTE) - Borrower Portal Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
99.96 % uptime
Today
Action Center Operational
90 days ago
99.97 % uptime
Today
Rescore Express Operational
90 days ago
99.97 % uptime
Today
Supplement Express Operational
90 days ago
99.95 % uptime
Today
Web Credit System Operational
90 days ago
99.95 % uptime
Today
Verification Platform Operational
90 days ago
99.95 % uptime
Today
Integrations Operational
90 days ago
99.97 % uptime
Today
GSEs Operational
90 days ago
99.97 % uptime
Today
Other Operational
90 days ago
99.99 % uptime
Today
BlackKnight AVM ? Operational
90 days ago
100.0 % uptime
Today
Click2Chat Operational
90 days ago
100.0 % uptime
Today
Flood Operational
90 days ago
100.0 % uptime
Today
Fraud Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Social Security Administration Operational
90 days ago
100.0 % uptime
Today
L&J ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Completed - The scheduled maintenance has been completed.
Nov 12, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 23:00 EST
Scheduled - CBSV services will be down for scheduled maintenance between 11PM EST 11/08/2024 and 6 AM EST 11/12/2024.
CBSV orders ordered on Monday would be submitted to SSA on Tuesday as they start processing CBSV orders.

Nov 6, 18:53 EST
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Nov 7, 2024

No incidents reported.