Informative Research

All Systems Operational

About This Site

This page provides real-time updates on the operational status of Informative Research technology services, including scheduled maintenance and any service disruptions. We are committed to transparency and keeping our users informed with timely notifications and detailed reports on system performance, outages, and maintenance activities.

In the event of an outage, we log incidents within 15 minutes of detection. Partial outages are classified as minor incidents, while full loss of connectivity or complete system downtime are considered major incidents.

Please note that Informative Research conducts routine system maintenance every Sunday from 1 AM ET to 7 AM ET.

Color Key:

Green used when there are no issues
Yellow used when there is degraded service
Orange used when there are minor outages
Red used when there are major outages
Blue used when there are components under maintenance.

IR Credit Platform Operational
90 days ago
100.0 % uptime
Today
Credit Reports Operational
90 days ago
99.93 % uptime
Today
Experian Data Connection ? Operational
90 days ago
99.96 % uptime
Today
TransUnion Data Connection ? Operational
90 days ago
100.0 % uptime
Today
Equifax Data Connection ? Operational
90 days ago
99.84 % uptime
Today
Credit Monitoring Operational
90 days ago
100.0 % uptime
Today
Experian ? Operational
90 days ago
100.0 % uptime
Today
TransUnion ? Operational
90 days ago
100.0 % uptime
Today
Equifax ? Operational
90 days ago
100.0 % uptime
Today
Verification of Income and Employment Operational
90 days ago
99.93 % uptime
Today
AccountChek Verification of Assets Operational
90 days ago
100.0 % uptime
Today
AccountChek VOIE Operational
90 days ago
100.0 % uptime
Today
Experian Verify ? Operational
90 days ago
100.0 % uptime
Today
Income Tax Verification ? Operational
90 days ago
100.0 % uptime
Today
The Work Number Instant VOE/I ? Operational
90 days ago
99.76 % uptime
Today
The Work Number Manual VOE/I ? Operational
90 days ago
99.76 % uptime
Today
Veri-Tax ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Action Center Operational
90 days ago
100.0 % uptime
Today
Rescore Express Operational
90 days ago
100.0 % uptime
Today
Supplement Express Operational
90 days ago
100.0 % uptime
Today
Web Credit System Operational
90 days ago
100.0 % uptime
Today
Verification Platform Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
GSEs Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
BlackKnight AVM ? Operational
90 days ago
100.0 % uptime
Today
Click2Chat Operational
90 days ago
100.0 % uptime
Today
Flood Operational
90 days ago
100.0 % uptime
Today
Fraud Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Social Security Administration Operational
90 days ago
100.0 % uptime
Today
L&J ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 8, 2025

No incidents reported today.

Jul 7, 2025
Resolved - Equifax has confirmed that issue has been resolved.

Transactions are going through successfully since last hour.

Jul 7, 23:49 EDT
Monitoring - Equifax connectivity has been successfully restored, and transactions have been processing without issues for the past 30 minutes.
Jul 7, 23:08 EDT
Identified - Equifax is currently experiencing connectivity issues since 5:10 pm (PST).

We'll inform you immediately once they resolve the issue and the connection is secured again.

Jul 7, 20:32 EDT
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Completed - The scheduled maintenance has been completed.
Jul 3, 23:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 22:45 EDT
Scheduled - We'll be making platform updates on the night of Thursday, July 3rd 2025. During maintenance, users will not be able to access Informative Research platforms between 10:45 PM and 11:30 PM EST.
Jul 1, 16:33 EDT
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Completed - The scheduled maintenance has been completed.
Jun 27, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 22:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 24, 10:11 EDT
Scheduled - We will be performing scheduled system maintenance during this window. We estimate about 15 minutes of downtime while this work is completed.

All services will resume normal operation as soon as maintenance is complete.

We appreciate your understanding and will post updates here if anything changes.

Jun 23, 10:38 EDT
Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.