Informative Research

All Systems Operational

About This Site

This page provides real-time updates on the operational status of Informative Research technology services, including scheduled maintenance and any service disruptions. We are committed to transparency and keeping our users informed with timely notifications and detailed reports on system performance, outages, and maintenance activities.

In the event of an outage, we log incidents within 15 minutes of detection. Partial outages are classified as minor incidents, while full loss of connectivity or complete system downtime are considered major incidents.

Please note that Informative Research conducts routine system maintenance every Sunday from 1 AM ET to 7 AM ET.

Color Key:

Green used when there are no issues
Yellow used when there is degraded service
Orange used when there are minor outages
Red used when there are major outages
Blue used when there are components under maintenance.

IR Credit Platform Operational
90 days ago
99.92 % uptime
Today
Credit Reports Operational
90 days ago
99.91 % uptime
Today
Experian Data Connection ? Operational
90 days ago
99.88 % uptime
Today
TransUnion Data Connection ? Operational
90 days ago
99.92 % uptime
Today
Equifax Data Connection ? Operational
90 days ago
99.92 % uptime
Today
Credit Monitoring Operational
90 days ago
99.92 % uptime
Today
Experian ? Operational
90 days ago
99.92 % uptime
Today
TransUnion ? Operational
90 days ago
99.92 % uptime
Today
Equifax ? Operational
90 days ago
99.92 % uptime
Today
Verification of Income and Employment Operational
90 days ago
99.91 % uptime
Today
AccountChek Verification of Assets Operational
90 days ago
99.94 % uptime
Today
AccountChek VOIE Operational
90 days ago
99.94 % uptime
Today
Experian Verify ? Operational
90 days ago
99.94 % uptime
Today
Income Tax Verification ? Operational
90 days ago
99.94 % uptime
Today
The Work Number Instant VOE/I ? Operational
90 days ago
99.84 % uptime
Today
The Work Number Manual VOE/I ? Operational
90 days ago
99.84 % uptime
Today
Veri-Tax ? Operational
90 days ago
99.94 % uptime
Today
Websites Operational
90 days ago
99.92 % uptime
Today
Action Center Operational
90 days ago
99.92 % uptime
Today
Rescore Express Operational
90 days ago
99.92 % uptime
Today
Supplement Express Operational
90 days ago
99.92 % uptime
Today
Web Credit System Operational
90 days ago
99.92 % uptime
Today
Verification Platform Operational
90 days ago
99.92 % uptime
Today
Integrations Operational
90 days ago
99.94 % uptime
Today
GSEs Operational
90 days ago
99.94 % uptime
Today
Other Operational
90 days ago
99.92 % uptime
Today
BlackKnight AVM ? Operational
90 days ago
99.92 % uptime
Today
Click2Chat Operational
90 days ago
99.92 % uptime
Today
Flood Operational
90 days ago
99.92 % uptime
Today
Fraud Operational
90 days ago
99.92 % uptime
Today
Phone System Operational
90 days ago
99.92 % uptime
Today
Social Security Administration Operational
90 days ago
99.92 % uptime
Today
L&J ? Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025
Resolved - We have confirmed that connectivity with Experian is now stable. All transactions are going through successfully.
Jun 4, 20:10 EDT
Monitoring - XPN connectivity has improved and errors have largely stopped over the past 10 minutes. We are still were seeing some intermittent connectivity issues that may impact certain orders and will continue monitoring over the next few hours as the situation develops.
Jun 4, 18:25 EDT
Identified - Experian is currently experiencing connectivity issues since 2:00 pm (PT).

We'll inform you immediately once they resolve the issue and the connection is secured again.

Jun 4, 17:40 EDT
Resolved - All transactions have been going through successfully.
Jun 4, 07:21 EDT
Update - We are continuing to monitor for any further issues.
Jun 3, 23:33 EDT
Monitoring - Connectivity issue with The Work Number has been resolved as of 11:05 PM ET.

We are now observing TWN transactions processing successfully.

Jun 3, 23:32 EDT
Update - IR Support team has reached out to the EFX Support team regarding the connectivity issue.
We are currently awaiting further updates from their end.

We will keep you informed as soon as we receive any new information. Thank you for your patience.

Jun 3, 23:08 EDT
Identified - IR connectivity with The Work Number is currently experiencing connectivity issues since 8:45 pm (ET).

We'll inform you immediately once they resolve the issue and the connection is secured again.

Jun 3, 21:17 EDT
Jun 3, 2025
Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.