All Systems Operational

About This Site

This page provides real-time updates on the operational status of Informative Research technology services, including scheduled maintenance and any service disruptions. We are committed to transparency and keeping our users informed with timely notifications and detailed reports on system performance, outages, and maintenance activities.

In the event of an outage, we log incidents within 15 minutes of detection. Partial outages are classified as minor incidents, while full loss of connectivity or complete system downtime are considered major incidents.

Please note that Informative Research conducts routine system maintenance every Sunday from 1 AM ET to 7 AM ET.

Color Key:

Green used when there are no issues
Yellow used when there is degraded service
Orange used when there are minor outages
Red used when there are major outages
Blue used when there are components under maintenance.

IR Credit Platform Operational
Credit Reports Operational
Experian Data Connection Operational
TransUnion Data Connection Operational
Equifax Data Connection Operational
Credit Monitoring Operational
Experian Operational
TransUnion Operational
Equifax Operational
Verification of Income, Employment and Assets Operational
AccountChek Verification of Assets Operational
AccountChek VOIE Operational
AccountChek Customer Test Environment Operational
Experian Verify Operational
Income Tax Verification Operational
The Work Number Instant VOE/I Operational
The Work Number Manual VOE/I Operational
Veri-Tax Operational
Websites Operational
Action Center Operational
Rescore Express Operational
Supplement Express Operational
Web Credit System Operational
Verification Platform Operational
Integrations Operational
GSEs Operational
Other Operational
BlackKnight AVM Operational
Click2Chat Operational
Flood Operational
Fraud Operational
Phone System Operational
Social Security Administration Operational
L&J Operational
CreditXpert Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 14, 2026

Resolved - The Equifax connectivity issue appears to be resolved. No partially delivered orders have been observed since 9:00 PM PST yesterday.

As the connection is now stable, we are marking this incident as resolved.

Nov 14, 08:15 EST
Monitoring - EFX connectivity is looking stable and we are no longer seeing connection issues since 9 PM PST.
Nov 14, 01:04 EST
Identified - Equifax is currently experiencing connectivity issues since 8:20 pm (ET).

We will continue monitoring and provide updates on any changes to the situation.

Nov 13, 20:46 EST

Nov 13, 2026

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.