Informative Research

All Systems Operational

About This Site

This page provides real-time updates on the operational status of Informative Research technology services, including scheduled maintenance and any service disruptions. We are committed to transparency and keeping our users informed with timely notifications and detailed reports on system performance, outages, and maintenance activities.

In the event of an outage, we log incidents within 15 minutes of detection. Partial outages are classified as minor incidents, while full loss of connectivity or complete system downtime are considered major incidents.

Please note that Informative Research conducts routine system maintenance every Sunday from 1 AM ET to 7 AM ET.

Color Key:

Green used when there are no issues
Yellow used when there is degraded service
Orange used when there are minor outages
Red used when there are major outages
Blue used when there are components under maintenance.

IR Credit Platform Operational
90 days ago
99.94 % uptime
Today
Credit Reports Operational
90 days ago
99.94 % uptime
Today
Experian Data Connection Operational
90 days ago
99.94 % uptime
Today
TransUnion Data Connection Operational
90 days ago
99.94 % uptime
Today
Equifax Data Connection Operational
90 days ago
99.94 % uptime
Today
Credit Monitoring Operational
90 days ago
98.76 % uptime
Today
Experian Operational
90 days ago
99.94 % uptime
Today
TransUnion Operational
90 days ago
97.55 % uptime
Today
Equifax Operational
90 days ago
98.78 % uptime
Today
Verification of Income and Employment Operational
90 days ago
99.87 % uptime
Today
AccountChek Verification of Assets Operational
90 days ago
99.81 % uptime
Today
AccountChek VOIE Operational
90 days ago
99.81 % uptime
Today
Experian Verify Operational
90 days ago
99.9 % uptime
Today
Income Tax Verification Operational
90 days ago
99.9 % uptime
Today
The Work Number Instant VOE/I Operational
90 days ago
99.9 % uptime
Today
The Work Number Manual VOE/I Operational
90 days ago
99.9 % uptime
Today
Veri-Tax Operational
90 days ago
99.9 % uptime
Today
Websites Operational
90 days ago
99.93 % uptime
Today
Action Center Operational
90 days ago
99.94 % uptime
Today
Rescore Express Operational
90 days ago
99.94 % uptime
Today
Supplement Express Operational
90 days ago
99.94 % uptime
Today
Web Credit System Operational
90 days ago
99.94 % uptime
Today
Verification Platform Operational
90 days ago
99.9 % uptime
Today
Integrations Operational
90 days ago
99.94 % uptime
Today
GSEs Operational
90 days ago
99.94 % uptime
Today
Other Operational
90 days ago
97.93 % uptime
Today
BlackKnight AVM Operational
90 days ago
99.94 % uptime
Today
Click2Chat Operational
90 days ago
99.94 % uptime
Today
Flood Operational
90 days ago
99.94 % uptime
Today
Fraud Operational
90 days ago
99.94 % uptime
Today
Phone System Operational
90 days ago
99.94 % uptime
Today
Social Security Administration Operational
90 days ago
83.83 % uptime
Today
L&J Operational
90 days ago
99.94 % uptime
Today
CreditXpert Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 3, 2026

No incidents reported today.

Feb 2, 2026
Resolved - This incident has been resolved.
Feb 2, 23:36 EST
Update - We are continuing to investigate this issue.
Feb 2, 20:13 EST
Update - We are continuing to investigate this issue.
Feb 2, 19:12 EST
Update - We are continuing to investigate this issue.
Feb 2, 17:54 EST
Investigating - We are currently investigating an issue impacting AccountChek. Users may be unable to access AccountChek via Encompass Partner Connect. Our team is actively working to identify the cause and restore normal service. We will provide an update as more information becomes available.
Feb 2, 10:01 EST
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
Resolved - This incident has been resolved.

All VW requests are being processed successfully since 8:40 AM PT.

Jan 24, 15:34 EST
Monitoring - A fix has been implemented. Transactions are going through successfully.
Jan 24, 11:50 EST
Identified - IR team has identified the issue and a fix is being implemented.
Jan 24, 11:37 EST
Investigating - We are currently investigating an issue impacting the Informative Research Verification Platform. Some users may be unable to place verification orders or receive results at this time. Our team is actively working to identify the cause and restore normal service. We will provide an update as more information becomes available.
Jan 24, 10:48 EST
Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.